Just finished this book which is worth a read. Laugh out loud as he wastes countless corporate hours with these letters to various companies. There so bizarre that they make hilarious reading, but just realisitic enough to make the people write back.
A much lamented lost shoelace at Debanhams, and their amazing efforts to find it, is the subject for one of the funniest letters.
http://www.amazon.co.uk/exec/obidos/ASIN/1843171082/203-5805630-2345569
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Ross and Pinar Wigham 2006/07
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